Privacy Policy

Who We Are

Our website address is: https://therhythmstore.com/. We are committed to protecting your personal information and your right to privacy when you purchase our handcrafted Tassa drums, Indian instruments, and accessories.

Information We Collect & Why We Collect It

Comments & Reviews

When visitors leave comments or product reviews on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist in spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval, your profile picture or comment is visible to the public.

Media

If you upload images to the website (such as product review photos), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract location data from images on the website.

Order & Account Information

When you purchase an instrument or create an account, we collect information including your name, billing address, shipping address, email address, phone number, and order details. This data is used to process orders, ship products across the US and Canada, issue refunds, and respond to support queries.

Cookies

Comments & Cart: If you leave a comment or add items to your cart, you may opt-in to saving your name, email address, and cookies for convenience so you do not have to fill in your details again. These cookies last for one year.

Account Login: If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, several cookies save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. Logging out removes these cookies.

Article Editing: If you edit or publish an article on our blog, an additional cookie indicating the post ID will be saved in your browser. It expires after 1 day.

Embedded Content From Other Websites

Articles or product listings on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email. Order details are shared with secure payment gateways and delivery carriers solely to fulfill your orders. Visitor comments may be checked through an automated spam detection service.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. For users that register on our website or place orders, we store personal information provided in their user profile and order history for accounting, tax, and support purposes.

What Rights You Have Over Your Data

If you have an account or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you, excluding data kept for legal or security purposes.